Website Maintenance & Support

Focus on growing your business not website issues

Focus on growing your business and not stressing about or tinkering with your website. We’ll keep your website up to date, running fast, secure and always ready for duty.

Protect your online
investment

Enjoy Peace of
Mind

Drive Sustained
business growth

Dear busy business builder

As a business owner, you got 99 problems, don’t let your website be one of them.

Does any of the following sound familiar?

You are receiving complaints from customers that your site is not working. Maybe some pages are missing or forms or they can’t checkout.

Your content is out of date and you have no idea how to update it. Maybe it’s impacting your reputation, and credibility or is misleading.

Your website takes forever to load, making visitors impatient and causing them to leave the site.

Your potential customers tell you that their browser told them that your site was not secure when they tried going to it.

You just want to talk with someone about your website but your web hosting directs you to technicians that speak in “jargon”

You tried to update your site and now it’s stopped working.

Let's someone else worry about website issues

If tired of dealing with website issues that are impacting your business, having a website maintenance and support plan will ensure that your website runs smoothly, stays up-to-date with the latest security measures, and continues to perform optimally.

In addition, it can help you identify and resolve issues before they lead to downtime or data loss.

You’ll have peace of mind knowing that your website is being monitored and maintained by professionals who have the expertise to keep it running smoothly, while you focus on running your business.

It’s an investment in the continuity, longevity and success of your online presence.

We'll take care of all the hard lifting so you don't have to

Daily backups

To ensure that all important data on the website is saved and can be easily restored in case of any technical issue, minimizing downtime and preventing data loss.

Security updates and patches

To keep the website safe from potential security breaches, ensuring the safety of your business and your customers' data.

Website monitoring

To identify and fix any potential issues before they become major problems, ensuring website availability to your customers

Content updates

To keep the website up-to-date and fresh, ensuring that your customers have a reason to visit the website and engage with your business.

Performance optimisation monitoring

To ensure the website is fast and efficient, enhancing user experience and increasing engagement and conversion rates.

Regular software updates

To ensure the website is running on the latest version of the software, enabling access to the latest features and functionality, and improving website security.

Database maintenance

To ensure website data is properly organized and backed up, reducing the risk of data loss and improving website performance.

Support and advice

Sometimes you just need to bounce ideas off the industry leaders. Feel free to reach out with any questions regarding your website.

Regular testing

To test and verify that all website functions are working correctly, reducing the risk of issues affecting customers and improving the overall user experience.

Broken Link Checks

Broken links on your website can negatively impact your SEO and user experience. We regularly check for broken links and fix them. Your website will perform properly and provide a positive user experience.

Here’s how it works

Schedule a
Strategy Session

In this call, we’ll chat about the current state of your website and assess your support needs. This will help you determine the best support plan for your business.

Get Ongoing
Support

Let us handle the ongoing maintenance and support and have peace of mind knowing that you never have to worry about website issues again.

Grow your
business

Focus on the important tasks and initiatives that will move your business forward.

Need a dedicated & reliable partner to manage your business website?

FREQUENTLY ASKED QUESTIONS

We use the latest security measures to protect your website from cyber threats. This includes regular security updates and monitoring, firewall protection, and malware scans.

On average, our web development process starts from 4-6 weeks. Please get in touch and we’ll will work with you to determine the scope of the project and provide an estimated timeline.

Yes, we will monitor your website 24/7 to ensure it is always up and running. If any issues arise, we will take immediate action to resolve them.

You can contact us through our support ticket system, email, or phone. We offer fast and reliable support to all of our website maintenance plans.

Yes, we offer a range of services including web design, web development, SEO, and more. Contact us to learn more about how we can help your business grow online.

You can cancel at any time after 6 months. Please give us at least seven days’ notice so we can remove our tools from your site and stop your next charge.

It’s important to get a clear understanding of the scope of the project and the cost upfront to avoid any surprises later on.

Yes, we offer website hosting as an optional add-on to our maintenance plan. Our hosting service is fast, reliable, and secure, and includes regular backups and security updates.

Typically, your website will not be down during maintenance. We will schedule major maintenance activities during off-peak hours to minimize any potential impact on your site’s visitors.

In 99.9% of cases, our service prevents that from happening. But, In the unlikely event that your website goes down, we will take immediate action to restore it to its previous state. Our daily backups ensure that your data is always safe in case of any unexpected issues.

So, You know how your computer or phone’s software needs to be updated every now and then to keep it running smoothly?
Well, WordPress is kind of like that too! It’s a platform that powers your website and when it’s not updated, it can start causing some issues like slowing down your site, making it vulnerable to hackers, and even crashing your whole website!

But, when you keep WordPress updated, it can help improve your site’s performance, security, and even add new features to make your life easier. So, just like updating your phone’s software, updating WordPress is a smart move to keep your website in tip-top shape!